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NOW trades against a final fair-value range of $51.12-$108.56, with the midpoint set by the accepted valuation synthesis rather than earlier draft model outputs. Fair value range: low $51.1, high $109, with mid-point at $78.8.
Stock analysis

NOW ServiceNow Inc. fair value $79–$109

NOW
By StockMarketAgent.AI team· supervised by
Analyzed: 2026-05-09Next update: 2026-08-09Methodology v2.4Archetype: Mature compounderNYSE · Information Technology
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Last price
$91.18
▼ -12.33 (-13.52%)
Fair value
$79
$79–$109
Rating
Reduce
confidence 86/100
Upside
-13.5%
upside to fair value
Margin of Safety
$67.02
buy below · 15%
Market Cap
$94.0B
P/E fwd 18.2

§1 Executive summary

  • Composite fair value $79 with high case $109.
  • Implied downside of 13.5% to fair value.
  • Moat 9/10 · confidence 86/100 · Mature compounder.
  • Currently screens above fair value, so patience matters more than entry speed.
Fair value
$79
Margin of safety
-15.6%
Confidence
86/100
Moat
9/10

Educational analysis only — not financial advice. Always do your own due diligence.

$91.18Price
FV $78.85
High $108.56

NOW trades against a final fair-value range of $51.12-$108.56, with the midpoint set by the accepted valuation synthesis rather than earlier draft model outputs.

  • High switching costs ingrained in
    High switching costs ingrained in mission-critical IT service workflows
  • Network effects from expanding the
    Network effects from expanding the core platform into HR and Customer Service
  • Bull thesis
    A dominant enterprise software compounder priced for sustained perfection.

§2 Bear case

A rapid deceleration in enterprise IT budgets combined with intense competition from other mega-cap ecosystems caps ACV expansion, driving growth to low double-digits and triggering severe multiple compression.

Ways this thesis can break

Severe Multiple Compression

· Low

Terminal multiple compresses below 15x as revenue growth structurally decelerates to low single-digits.

FV impact
-40%
Trigger
1-3 Years

AI Disintermediation

· Medium

Generative AI native workflows bypass ServiceNow's ITSM dominance, eroding pricing power and net revenue retention.

FV impact
-25%
Trigger
3-5 Years

Margin Stagnation

· Medium

Aggressive investments required to defend the platform against hyperscalers prevent operating margins from reaching our normalized 20% target.

FV impact
-20%
Trigger
2-4 Years
Early-warning signals to monitor
MetricCurrentTrigger threshold
Net revenue retention falling structurally below 110%MonitorDeterioration versus the report thesis
Stock-based compensation expense remaining persistently above 15% of total revenueMonitorDeterioration versus the report thesis
Decelerating cRPO growth dipping under 15% for consecutive quartersMonitorDeterioration versus the report thesis
Significant executive turnover in core product divisionsMonitorDeterioration versus the report thesis
Gross margin contraction falling below historical 75% baselinesMonitorDeterioration versus the report thesis

§3 Financial history

Income statement — last six periods
Line itemT−0T−1T−2T−3CAGR
Period2022-12-312023-12-312024-12-312025-12-31Trend
Revenue$7.25B$8.97B$10.98B$13.28B+22.4%
Gross profit$5.67B$7.05B$8.70B$10.30B+22.0%
Operating income$355.0M$762.0M$1.36B$1.82B+72.6%
Net income$325.0M$1.73B$1.43B$1.75B+75.2%
EPS (diluted)$0.32$1.68$1.37$1.67+73.5%
EBITDA$788.0M$1.32B$2.33B$3.02B+56.5%
R&D$1.77B$2.12B$2.54B$2.96B+18.7%
SG&A$3.55B$4.16B$4.79B$5.51B+15.8%

Quality scores

OCF / Net income
3.11×
>1 indicates high earnings quality
Accounting quality gate
Fail
Sector-adjusted gate
ROIC
11.7%
Return on invested capital
§3

Numbers analysis

Individual subscribers — §4 onwards11 more sections

Read the full analysis — 11 more sections.

Competitive moat, industry cycle, peer comparison, intrinsic valuation, sensitivity, scenarios, earnings decision tree, position management, investor perspectives, scorecard, and final recommendation.

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FAQ

NOW — frequently asked questions

  1. Based on our latest analysis, NOW screens modestly overvalued. The current price is $91.2 versus a composite fair-value midpoint of $78.8 (range $51.1–$109), which implies roughly 13.5% downside to the midpoint.
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