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ServiceNow, Inc. (NOW)

NYSE: NOW · Real-Time Price · USD
$91.2
-2.41 (-2.6%)· Live
StockMarketAgent Research

Our analysis: NOW rated Hold

NOW is rated Hold at $101.83 versus the reconciled fair value midpoint of $105.53, implying +3.63% upside/downside. Confidence is separately disclosed at 82/100.

Fair value (mid)
$106 / share
$61.8 – $149
Upside to FV
+3.6%
from $91.2
Confidence
82/100
Moat
9/10
Read full analysis View archive · 24mo
9-phase methodology · same model every month
Biggest opportunityBull case · highest-impact upside lever

Bull: Generative AI products drive a new wave of ARPU expansion, maintaining >20% top-line growth while operating leverage expands margins toward 30%.

Biggest riskTop kill scenario by severity
IT Budget Contraction

The biggest risk is that the bear-case drivers materialize: growth slows, margins compress, or competitive pressure reduces the fair-value range.

Recommended actionConviction: high
Hold

NOW is rated Hold at $101.83 versus the reconciled fair value midpoint of $105.53, implying +3.63% upside/downside. Confidence is separately disclosed at 82/100.

Position sizing playbook →
Market cap$105.0B
Revenue (ttm)14B
Net income (ttm)1.8B
EPS (ttm)$1.68
Shares out1B
P/E (trailing)54.3x
P/E (forward)20.3x
Volume24,699,074
Beta0.82
Price target$184+101.9%
Market data

Price

Recent price action with selectable time range.

ServiceNow, Inc.NOW
Loading chart…

Financial snapshot

Revenue (ttm)
14B
Net income (ttm)
1.8B
EPS (ttm)
$1.68
P/E (trailing)
54.3x
P/E (forward)
20.3x
Market cap
$105.0B

Scenarios & expected return

Probability-weighted: +3.5% expected return to fair value
Bull20%
Price target
$148.71
+46.0% from spot

Generative AI products drive a new wave of ARPU expansion, maintaining >20% top-line growth while operating leverage expands margins toward 30%.

  • Terminal Multiple: >25x
  • Revenue CAGR: >20%
Base60%
Price target
$105.53
+3.6% from spot

Maintains dominant ITSM market position with 18-22% top-line growth. Margin expansion gradually offsets SBC dilution, synthesizing forward potential with trailing cash realities.

  • WACC: 10.3%
  • Terminal Growth: 3%
Bear20%
Price target
$61.76
-39.3% from spot

Macro IT budget optimization slows seat growth; AI monetization fails to offset core market saturation, leading to multiple compression as growth dips below 15%.

  • Terminal Multiple: <15x
  • Revenue CAGR: <15%

Valuation models & bridge

Each model produces an independent fair value. Weighted average = $106.
ModelWeightFV / sharevs spotContribution
Forward earnings65%$128+40.8%
Multi stage moat fade25%$68.2-25.2%
Owner earnings5%$53.2-41.6%
FCFF DCF5%$48.1-47.3%
Peg adjusted peer0%$70.8-22.4%
Discounted earnings0%$14.6-84.0%
Reverse DCF0%$0.00-100.0%
Ddm0%$0.00-100.0%
Nav affo0%$0.00-100.0%
Ev revenue0%$0.00-100.0%
Residual income0%$0.00-100.0%
Composite FV (weighted)100%$106+3.6%

Sensitivity: Ke × terminal growth

The highlighted base cell is anchored to valuation synthesis sensitivity reference ($105.53). It is the reference value for this grid, not a separate standalone fair-value claim.
Ke ↓ / g →2.0%2.5%3.0%3.5%4.0%
8.4%$122$132$144$159$177
9.4%$106$113$122$132$144
10.4%$93.0$98.9$106$113$122
11.4%$83.2$87.8$93.0$98.9$106
12.4%$75.2$79.0$83.2$87.8$93.0

Scorecard

Factor radar (left) · 9-category weighted composite (right)
ValuationManagementBalanceProfitabilityRevenueRiskCompetitiveEarningsCapital
Valuation3.0
Management6.3
Balance Sheet5.0
Profitability6.5
Revenue Growth7.5
Risk Assessment6.0
Competitive Moat9.0
Earnings Quality7.5
Capital Efficiency5.5
Weighted composite
6.3/10
Above average
CategoryWeightScoreReading
Valuation11%3.0
Management11%6.3
Balance Sheet11%5.0
Profitability11%6.5
Revenue Growth11%7.5
Risk Assessment11%6.0
Competitive Moat11%9.0
Earnings Quality11%7.5
Capital Efficiency11%5.5

Position sizing & entry playbook

Pre-committed rules, followed irrespective of news flow.
Conviction tier
High
Confidence 82/100
Target weight
Constrain allocation due to elevated multiple risks and low absolute margin of safety.
of equity sleeve
Await pullbacks below $90 to improve the risk-reward dynamic against trailing WACC realities.
Current / pullbacks
Current price
Today’s last trade
$91.2
Trim on multiple expansion exceeding 25x forward sales if unaccompanied by structural cash-flow inflection.
Thesis break
Risk to thesis
  • Trim on multiple expansion exceeding 25x forward sales if unaccompanied by structural cash-flow inflection.
Calendar

Next earnings

Upcoming earnings date and setup when available.

Upcoming
DateLoading
Window
EPS estimate
Revenue estimate

Sector percentile context

Refreshed 2026-05-10 22:07 UTC
Forward P/E20.3
P25 n/aP50 n/aP75 n/a
Trailing P/E0
P25 n/aP50 n/aP75 n/a
ROE16.1
P25 n/aP50 n/aP75 n/a
ROIC16.8
P25 n/aP50 n/aP75 n/a
Benchmarks · 1M
S&P 500n/a
Nasdaq Compositen/a
Dow Jones Industrial Averagen/a
Russell 2000n/a

All NOW indicators

Market & fundamental data
Available fields
269
Groups with data
11
Currency
USD
Showing 269 of 269 available metrics for this ticker.

Profile and market data

Ticker identity, listing, currency, market cap, and source dates.

27
MetricValue
Cik
0001373715
Company name
ServiceNow, Inc.
Country
United States
Country code
US
Cusip
81762P102
Employees
29,187
Employees Change
2,894%
Employees Change Percent
11.01
Enterprise value
$88.6B
Exchange
NYSE
Financial currency
USD
First seen
2026-05-09
In Index
SP500
Industry
Software - Application
IPO Date
2012-06-29
Isin
US81762P1021
Last refreshed
2026-05-10
Market cap
$94B
Market cap category
Large-Cap
Price
$91.18
Price currency
USD
Rev Per Employee
478,295.13x
Sector
Technology
Sic
7372
Symbol
NOW
Tags
artificial-intelligence
Website
https://www.servicenow.com

Valuation

Multiples, yields, enterprise-value ratios, and valuation checks.

17
MetricValue
Earnings Yield
1.87%
EV Earnings
50.4x
EV Sales Forward
5.23x
EV/EBIT
43.16x
EV/EBITDA
30.66x
EV/FCF
19.11x
EV/Sales
6.34x
FCF yield
4.93%
Forward P/E
21.03x
P/B ratio
8.02x
P/E ratio
54.28x
P/S ratio
6.74x
PE Ratio10 Y
942.85x
PE Ratio3 Y
103.96x
PE Ratio5 Y
243.72x
PEG ratio
0.83x
PS Forward
5.56x

Profitability

Margins, returns on capital, cash conversion, and quality metrics.

27
MetricValue
EBIT Margin
14.7%
EBITDA Margin
20.69%
FCF margin
33.19%
Gross margin
76.56%
Gross Profit
$10.7B
Gross Profit Growth
18.09%
Gross Profit Growth Q
16.13%
Gross Profit Growth3 Y
21.38%
Gross Profit Growth5 Y
23.17%
Net Income
$1.8B
Net Income Growth
14.24%
Net Income Growth Q
1.96%
Net Income Growth Quarters
7%
Net Income Growth Years
1%
Net Income Growth3 Y
63.77%
Net Income Growth5 Y
62.94%
Pretax Margin
17.04%
Profit Margin
12.59%
Profit Per Employee
$60,198
Profitable Years
7
ROA
5.66
Roa5y
3.38
ROCE
14.25
ROE
16.07
Roe5y
14.77
ROIC
16.78
Roic5y
16.49

Growth

Revenue, earnings, cash-flow, and forward growth indicators.

25
MetricValue
Cagr10y
21.09%
Cagr1y
-53.66%
Cagr3y
1.59%
Cagr5y
-1.17%
EPS Growth
13.79
EPS Growth Q
2.27
EPS Growth Quarters
7
EPS Growth Years
1
EPS Growth3 Y
62.42
EPS Growth5 Y
61.67
FCF Growth
25.86%
FCF Growth Q
3.87%
FCF Growth3 Y
29.36%
FCF Growth5 Y
24.04%
OCF Growth
18.12%
OCF Growth Q
-0.42%
OCF Growth10 Y
32.38%
OCF Growth3 Y
25.33%
OCF Growth5 Y
21.89%
Revenue Growth
21.72x
Revenue Growth Q
22.09x
Revenue Growth Quarters
57x
Revenue Growth Years
16x
Revenue Growth3 Y
22.37x
Revenue Growth5 Y
23.63x

Financial strength

Debt, cash, solvency, accounting-quality, and balance-sheet signals.

23
MetricValue
Asset Turnover
$0.62
Assets
$24.4B
Cash
$5.2B
Current Assets
$8.4B
Current Liabilities
$10B
Debt
$2.4B
Debt EBITDA
$0.8
Debt Equity
$0.21
Debt FCF
$0.52
Equity
$11.7B
Interest Coverage
89.22
Liabilities
$12.7B
Long Term Assets
$15.9B
Long Term Liabilities
$2.7B
Net Cash
$5.5B
Net Cash By Market Cap
$5.82
Net Cash Growth
-35.84%
Net Debt EBITDA
$-1.9
Net Debt Equity
$-0.47
Net Debt FCF
$-1.18
Tangible Book Value
$5.7B
Tangible Book Value Per Share
$5.53
WACC
8.55

Liquidity

Current-asset coverage and working-capital efficiency metrics.

5
MetricValue
Current ratio
0.84
Net Working Capital
$-6.6B
Quick ratio
0.69
Working Capital
$-1.5B
Working Capital Turnover
$-52.09

Dividends and buybacks

Dividend yield, payout, buybacks, and shareholder-yield indicators.

2
MetricValue
Buyback Yield
-0.07%
Dividend Yield
0%

Performance and technicals

Returns, volatility, beta, momentum, RSI, and moving-average context.

41
MetricValue
10Y total return
577.62%
1Y total return
-53.64%
200-day SMA
147.5
3Y total return
4.85%
50-day SMA
102
50-day SMA vs 200-day SMA
50under200
5Y total return
-5.71%
All Time High
239.6
All Time High Change
-61.95%
All Time High Date
2025-01-28
All Time Low
4.52
All Time Low Change
1,915.47%
All Time Low Date
2012-07-12
ATR
5.29
Beta
0.82
Beta1y
0.91
Beta2y
1.28
Ch YTD
-40.48
High
91.85
High52
211.5
High52 Date
2025-07-03
High52ch
-56.88%
Low
88.99
Low52
81.24
Low52 Date
2026-04-10
Low52ch
12.24%
Ma50ch
-10.58%
Premarket Change Percent
-2.07
Premarket Price
$91.65
Premarket Volume
420,935
Price vs 200-day SMA
-38.16%
RSI
45.12
RSI Monthly
31.1
RSI Weekly
33.48
Sharpe ratio
-1.65x
Sortino ratio
-1.89
Total Return
-0.07%
Tr YTD
-40.48
Tr1m
-9.32%
Tr1w
0.02%
Tr3m
-9.49%

Analyst estimates

Ratings, targets, revisions, and forward estimate fields.

18
MetricValue
Analyst Count
32
Analyst Count Top
7
Analyst Price Target Top
$154
Analyst Ratings
Strong Buy
Analyst Ratings Top
Buy
Earnings EPS Estimate
$0.8
Earnings EPS Estimate Growth
-1.23
Earnings Revenue Estimate
3,747,564,486x
Earnings Revenue Estimate Growth
21.36x
Operating Income
$2.1B
Operating Income Growth
35.36
Operating Income Growth Q
11.53
Operating Income Growth3 Y
70.78
Operating Income Growth5 Y
52.72
Operating margin
14.7
Price target
$184
Price Target Change
$102
Price Target Change Top
$69.22

Ownership and float

Institutional, insider, float, short-interest, and share-count fields.

10
MetricValue
Float
1,028,344,853%
Float Percent
99.71%
Shares Insiders
0.18%
Shares Institutions
88.48%
Shares Out
1,031,308,000
Shares Qo Q
-0.68%
Shares Yo Y
0.07%
Short Float
3.79%
Short Ratio
2
Short Shares
3.78

Other indicators

Additional ticker metrics that do not fit the primary research groupings yet.

74
MetricValue
Adjusted FCF
$2.6B
Average Volume
27,236,416.6x
Bv Per Share
11.37
CAPEX
$-804M
Ch10y
577.6
Ch1m
-9.32
Ch1w
0.02
Ch1y
-53.64
Ch3m
-9.49
Ch3y
4.85
Ch5y
-5.71
Ch6m
-47.1
Change
-2.58%
Change From Open
0.05
Close
93.59
Days Gap
-2.63
Depreciation Amortization
836,000,000
Dollar Volume
2,252,061,567.3
Earnings Date
2026-04-22
Earnings Time
amc
EBIT
$2.1B
EBITDA
$2.9B
EPS
$1.68
F Score
5
FCF
$4.6B
FCF EV Yield
5.23x
FCF Per Share
$4.49
Financing CF
-4,178,000,000
Fiscal Year End
December
Founded
2,004
Goodwill
4,541,000,000
Graham Number
20.73184
Graham Upside
-77.26
Income Tax
$622M
Investing CF
-1,923,000,000
Is Primary Listing
1
Is Spac
No
Last Earnings Date
2026-04-22
Last Report Date
2026-03-31
Last Split Date
2025-12-18
Last Split Type
Forward
Last10k Filing Date
2026-01-29
Lynch Fair Value
$42
Lynch Upside
-53.94
Ma150
135.5
Ma150ch
-32.69%
Ma20
92.46
Ma20ch
-1.38%
Net CF
-667,000,000
Next Earnings Date
2026-07-22
Open
91.13
Optionable
Yes
P FCF Ratio
20.3
P OCF Ratio
17.3
Position In Range
76.57
Post Close
91.18
Postmarket Change Percent
-0.26
Postmarket Price
$90.94
Ppne
3,081,000,000
Pre Close
93.59
Price Date
2026-05-08
Price EBITDA
$32.56
Ptbv Ratio
16.47
Relative Volume
0.91x
Revenue
13,960,000,000x
SBC By Revenue
14.56x
Share Based Comp
2,032,000,000
Tax By Revenue
4.46x
Tax Rate
26.15%
Tr6m
-47.1%
Us State
California
Views
920
Volume
24,699,074
Z Score
9.3

Deeper analysis on NOW

14 sections in the full report · jump straight to what you need

Frequently asked questions

About this NOW report
What is the current NOW stock rating?
ServiceNow, Inc. is currently shown with Hold in the latest report. The hub links directly to the full analysis surface where the rating, fair-value bridge, risks, and scorecard are documented together.
Where can I read the full NOW analysis?
The full report lives at /stocks/NOW/analysis. The bare ticker page is a product hub that summarizes the latest read and sends readers into the relocated analysis tabs without making the analysis surface depend on the hub.
What fair-value range is used for NOW?
The latest report frames NOW around $62 to $149. Treat that range as the entry point, then check the valuation, sensitivity, and bear-case tabs before making an investment decision.
How often is the NOW page updated?
The hub updates with the latest published stock report and live backend market data. The analysis pages remain reachable under /analysis, so a hub rollback does not remove the report reader.
HoldNOW · Fair value $106+3.6% · Confidence 82/100